A letter to my customers in the EU

To all my customers and friends across Europe,

Since 12th August 2026, I have had to temporarily pause shipping to countries within the European Union due to new EU packaging rules.

These rules have introduced additional registration, reporting and fee requirements for businesses selling into the EU. I have spent considerable time working through the requirements and finding a practical, compliant solution.

I am nearly there

I have now submitted the necessary packaging information and I am working through the final steps.

I hope to reopen EU shipping by mid-October and will confirm the date as soon as everything is in place.

Please note that this pause applies only to EU countries. Shipping to Switzerland and Norway is not affected.

Thank you for your continued support of small independent businesses and handmade jewellery.

Diana Greenwood
Handmade in the UK

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