A letter to my customers in the EU
To all my customers and friends across Europe,
Since 12 August 2026, I have had to pause shipping to the EU due to new EU packaging rules.
I have spent considerable time looking for a solution, but the requirements go beyond packaging. Customs procedures, extra paperwork and fees can cause parcels to be delayed or returned.
As a small independent business, I need a reliable and affordable way to ship. I am still exploring the options, but cannot yet confirm when EU shipping will resume.
Shipping to Switzerland and Norway is not affected.
I am sorry for the disappointment and thank you for your patience and support.
Thank you for your continued support of small independent businesses and handmade jewellery.
Diana Greenwood
Handmade in the UK
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